Reference

What You Need to Know Before You Start

Using 366bdt means accepting the terms that govern your account, your deposits via bKash, Nagad or Rocket, and your access to the lobby.

Jurisdiction-dependent accessAccount eligibility rulesbKash, Nagad, Rocket coveredPolicy contact availableBangladesh eligible regions only
366bdt What You Need to Know Before You Start
POLICY CONTACT

Reach Us on Legal or Account Questions

If you have a question about how our terms apply to your account, how your payment data from bKash, Nagad or Rocket is handled, or how to request a change to your account record, our support team is the right starting point. Reach out through any of the channels below and reference your registered account number so we can locate your record quickly.

Live Chat Open the chat widget from within your account dashboard. Reference your registered mobile number so the agent can pull up your record without delay.
Email Support Send your legal or account query to our support address listed in the account help section. Include your bKash, Nagad or Rocket number for faster matching.
Account Help Centre The help centre inside your account covers common policy questions — account closure, data requests and eligibility checks — without needing to contact an agent.
DATA AND SECURITY

How 366bdt Handles Your Account Data

We collect only what we need to run your account and process payments through bKash, Nagad or Rocket. Account data is held securely and is not shared with third parties outside the scope of our operational and legal obligations. You have the right to request a copy of the data we hold, to ask for corrections, and to request closure of your account along with the associated data retention schedule.

Cookie Policy

We use session and analytics cookies to keep your account logged in and to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Account Security

Your account is protected by password authentication and OTP verification sent to your registered mobile number. Never share your OTP with anyone, including anyone claiming to be from 366bdt support.

Data Retention

We retain account and payment records for the period required by applicable law. After account closure, records linked to your bKash, Nagad or Rocket number are archived, not deleted immediately.

Request and Correction

To request a copy of your data or flag an error in your account record, contact support through live chat or email. We will respond within the timeframe our policy sets out.

Common Questions About Our Terms and Your Rights

These are the questions we hear most often from account holders in Bangladesh about how our legal terms work in practice. If your question is not here, our support team can help — reach us via live chat from your account dashboard.

Access depends on local law and the eligible regions we serve. We do not confirm eligibility on your behalf — check whether online gaming services are lawful in your specific location before opening an account.

Payment records linked to your bKash, Nagad or Rocket number are archived according to our retention schedule. They are not deleted immediately on closure; the retention period follows applicable legal requirements.

Contact support via live chat or email, referencing your registered account number. We will locate your record and respond within the timeframe set in our data policy.

Yes. If your account record contains an error — including your registered mobile number tied to bKash or Nagad — contact support with the correct detail and we will review and update it.

Contact us immediately via live chat. Change your password and do not share your OTP. We can review your account login history and, where appropriate, secure the account while the matter is investigated.

We update the terms when our practices or legal conditions change. The revised date appears at the top of the document. Continuing to use your account after an update means you accept the new version.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.